Intern- Information Technology

CCN is looking for an IT intern who is interested in a tech career. CCN utilizes a virtual environment made up of Citrix and Terminal Server accessed by thin clients. Supporting about 400 staff the individual will be working with a team to document and streamline processes. The wide range of duties will cover setting up new users and equipment to Active Directory and group policy maintenance.

Duties

  1. Update lists of company property assigned to staff
    • To include tag asset #s, make/model info, condition, decommission reasons, etc.
  2. Software
    • Document all software used in the Agency, licenses and CDs
  3. Networking
    • Document network infrastructure
  4. Printer drivers cleanup
    • Create list of printers used at all locations and drivers used
  5. Active Directory cleanup
    • Document group policies
    • Update AD with staff information e.g. address, phone numbers etc.
  6. Meaningful Use
    • Review requirements for MU
    • Setup plan for collecting MU data
  7. Setup new users & devices
  8. Shared folders
  9. Creating and documenting tickets in the IT Helpdesk
  10. Assist with troubleshooting

Qualified candidates

  • A passion for information technology and providing excellent customer support
  • Detail-oriented, hardworking and organized
  • Able to work independently when requested
CCN is an Equal Opportunity Employer.