IT Generalist - Data Analyst

Community Care Network seeks a Data Analyst to join our IT team.  In this role, you'll use data-driven insights to fuel strategic business decisions and improve quality outcomes for the community we serve.  This role will be responsible for all aspects of data analytics including capacity planning, reporting, and KPI's. You will manage our master data sets, develop reports, and trouble-shoot data issues. You will look across the Agency's various databases (Electronic Medical Records, Human Resources and Finance) to present an entire picture of performance metrics that can be used to assess quality and efficiency. You will transform the data into readable format through charts and visual presentations to tell the story of why the data matters and to help senior management make strategic business choices. In a secondary role, as part of the IT Team, this role also requires the candidate to provide technical assistance to staff. This includes the Electronic Medical records and PC/Thin Client troubleshooting.The IT Team makes customer service its top priority. The ideal candidate is passionate about technology, a creative problem-solver, detailed oriented and self-motivated. 

Position requirements:  

·  Associate's degree or higher  in a related field or 3 years of relevant experience

·  3 years' experience in data analysis

·  Experience with SQL or other like report-writer tools, MS Access, and utilization and creation of business intelligence/dashboards

·  Help desk support

·  Organized with excellent written skills

·  Excellent customer support

CCN is an Equal Opportunity Employer.