School Based Case Manager


The Case Manager serves clients primarily by direct intervention at the family-school community interface through professional assessment, service planning, evaluation, and case management. General guidance is given by the immediate Supervisor on a regularly scheduled and as-needed basis. Individual will be self-motivated and will stay up to date on the current community resources in order to offer the best possible assistance to students and parents. The Case Manager works closely with School Based providers to assure case plan/client needs are identified and met.

Duties and Responsibilities: 

  • Reaches out to parents/families and coordinates the development of services by establishing goals and activities with assigned families.
  • Schedules and participates in meetings with internal staff and representatives from the school and community with direct interest in service outcomes. 
  • Attends parent engagement activities at schools participating in the program. 
  • Measures and summarizes progress at specified intervals. 
  • Educates clients by re-framing problems and focusing on solutions; discussing and supporting progress towards goals. 
  • Educates clients on thinking errors, parenting skills, anger management and family communication. 
  • Actively monitors progress toward plan goals by continuous evaluation of plan activities; makes recommendations for adjustment to services provided. 
  • Assures quality service for clients by enforcing rules, regulations, and compliance requirements; documents all contacts including hours by type of service and behavioral observations. 
  • Provides direct service to assigned families that may include: 
    • Provide support, advocacy, role modeling, parenting skills, and referral. 
    • Establish and conduct goal-oriented activities for families assigned
  •  Maintains professional and technical knowledge by participating in workshops and trainings.

Knowledge, Skills and Abilities Required:

  • Minimum of Bachelor's Degree in Sociology, Psychology, or Social Work. 
  • Knowledge of family-based service delivery, child abuse/neglect, child and adult development, and community resources available to strengthen healthy role functioning. 
  • Ability to work as a team member and help clients change plan and implement change. 
  • Able to communicate clearly both orally and in writing. Skill in working directly towards achieving family preservation and family support goals in the natural environment of the family and with referral agencies.
  • Demonstrated success in working with families and children. 
  • Proficient using Microsoft Word and Excel, with ability to use Electronic Medical Record.
  • Successful completion of background check post-offer of employment.

CCN is an equal opportunity employer.