Emergency Services Clinician/ Law Enforcement Liaison

General Summary: 

The Emergency Services Clinician/ Law Enforcement Liaison will work with core emergency services team and law enforcement to identify clients in need of services and to take a more proactive approach in meeting program demands. The overall goals are to reduce unnecessary Emergency Department utilization, assist in diverting inpatient psychiatric admissions by providing counseling and therapeutic support to clients in crisis, with the emphasis on reducing unnecessary interactions with law enforcement to decrease incarceration rates and over utilization of other Emergency personnel. This position is responsible for providing mental health crisis assessment, intervention and brief treatment services to a diverse population of clients in crisis. In addition, the crisis clinician will provide appropriate recommendations for care and linkage services for clients requiring on-going treatment.

Principal Responsibilities: 

  • Collaborate with core crisis team and law enforcement to provide support to clients in crisis, reduce unnecessary interactions with law enforcement or the criminal justice system.
  • Collaborate with core crisis team to identify clients currently in crisis, or at risk of going into crisis, to better assess overall needs and to assist them in meeting those needs.
  • Interacts with individuals, families and other agencies to coordinate care while utilizing consumer strengths and environmental resources to improve social, emotional and physical functioning.
  • Assist in reducing unnecessary Emergency Department utilization by clients with primary mental health needs.
  • Work with Agency staff to provide appropriate level of support in an effort to reduce inpatient psychiatric admissions.
  • Proactively reach out to identified clients who are at risk of relapse or mental health crisis.
  • Conduct program specific screening and evaluation, and formulate diagnosis in accordance with the Diagnostic Statistical Manual (DSM).
  • Triage clinical emergencies and implement program specific safety and consultation protocols.
  • Utilize best practices and evidenced based practice models where appropriate and adheres to model and program expectations.
  • Develop and document, clear clinical formulations, crisis and treatment plans that are individualized and measurable, developed in collaboration with the client/family and others as relevant.
  • Demonstrate knowledge of internal and external levels of care, referral processes and resources.
  • Make clinically appropriate referrals for identified service needs in a timely manner.
  • May participate in community-based meetings and conference calls with emergency departments, inpatient units, congregate care providers, other providers to assist in care planning and to address system issues which may impact increased emergency department and inpatient unit utilization of high needs.
  • Communicate and collaborate in a positive, effective manner with client, family, and all internal and external providers.
  • Attend and participate in scheduled supervision and required staff meetings.
  • Seek additional supervision or consultation as needed and follow through with supervisory directives.
  • Attend all trainings as required by the Agency, the program, or other entity
  • Continue to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expressions of groups served as well as use appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.

Qualifications and Competencies: 

  • Master's Degree in clinical psychology, social work or related field is required.
  • Experience working in crisis, emergency room, or community-based services preferred.
  • Obtain Allied Health Privileges or status as employee of RRMC after hire. 
  • Demonstrates knowledge of psychopathology, crisis theory and other behavioral health concerns and primary modalities of psychotherapeutic intervention.
  • Experience in crisis intervention services, risk management, assessment of suicide potential and integrated treatment for co-occurring disorders preferred.
  • Ability to join with clients and families in distress and work with them in disposition planning.
  • Must be willing to provide services in clients' homes and community settings.
  • Must be available to work shifts as assigned including overnights and weekends.
  • Possess excellent communication and organizational skills.
  • Ability to function autonomously in stressful situations and make appropriate assessments in coordination with on-call physician.
  • Must have the ability to utilize computer-supported collaborative work software, and have demonstrated proficiency with Microsoft Office Applications and Electronic Medical Record software.
  • Knowledge of maintaining and executing confidential information using HIPPA standards.
  • Must have a valid driver's license, reliable transportation with personal automobile liability insurance coverage at or above the levels mandated by the State of Vermont.
  • Successful completion of a criminal history background check after hire.

Community Care Network is an Equal Opportunity Employer.