The information set forth is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
This position is responsible for providing mental health crisis assessment, intervention and brief treatment services to a diverse population of clients in crisis and will provide appropriate recommendations for care and linkage services for clients requiring on-going treatment. In addition, the Lead Crisis Clinician will be responsible for providing clinical leadership to shift clinicians and training to newer clinicians.
This position reports to the Director of Emergency Services and is responsible for working as part of an interdisciplinary team to provide staff development as well as mental health crisis assessment, intervention and brief treatment services to a diverse population of clients in crisis. Coordinate services necessary to meet consumer needs. Provide clinical and program consultation to direct care-providing staff. Ensure compliance with agency/contract standards and the practice model. Engage in networking opportunities to develop and foster relationships with community members.
Master's Degree in clinical psychology, social work or related field is required. Five (5) years of experience and licensure by the State of Vermont is required. Excellent interpersonal and communication skills, excellent organizational skills, and ability to function autonomously in stressful situations while making appropriate assessments in coordination with on-call physician. Ability to utilize computer-supported collaborative work software, and have demonstrated proficiency with Microsoft Office Applications and Electronic Medical Records.
CCN is an Equal Opportunity Employer.
· Conduct program specific screening and evaluation, and formulate diagnosis in accordance with the Diagnostic Statistical Manual (DSM).
· Provide brief case management, service coordination and community liaison services to assure that clients are dispositioned to appropriate levels of care and according to clinical practice standards.
· Triage clinical emergencies and implement program specific safety and consultation protocols.
· Provide crisis training to shift clinicians as needed.
· Provide QMHP training to shift clinicians as needed.
· Provide clinical supervision to shift clinicians as needed.
· Utilize best practices and evidenced based practice models where appropriate and adheres to model and program expectations.
· Provide mobile service in community settings outside of the office (e.g., homes, schools, hospitals, institutions, other community locations) as defined by the program.
· Develop and document, clear clinical formulations, crisis and treatment plans that are individualized and measurable, developed in collaboration with the client/family and others as relevant.
· Demonstrate knowledge of internal and external levels of care, referral processes and resources.
· Make clinically appropriate referrals for identified service needs in a timely manner.
· May participate in community-based meetings and conference calls with emergency departments, inpatient units, congregate care providers, other providers to assist in care planning and to address system issues which may impact increased emergency department and inpatient unit utilization of high needs.
· Communicate and collaborate in a positive, effective manner with client, family, and all internal and external providers.
· Attend and participate in scheduled supervision and required staff meetings.
· Seek additional supervision or consultation as needed and follow through with supervisory directives.
· Attend all trainings as required by the by the Agency, the program, or other entity.
· Continue to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expressions of groups served as well as use appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.
Qualifications and Competencies:
· Master's Degree in clinical psychology, social work or related field is required.
· Experience working in crisis, emergency room, or community-based services preferred.
· QMHP designation required.
· Obtain Allied Health Privileges or status as employee of RRMC after hire.
· Demonstrates knowledge of psychopathology, crisis theory and other behavioral health concerns and primary modalities of psychotherapeutic intervention.
· Experience in crisis intervention services, risk management, assessment of suicide potential and integrated treatment for co-occurring disorders.
· Ability to join with clients and families in distress and work with them in disposition planning.
· Must be willing to provide services in clients' homes and community settings.
· Must be available to work shifts as assigned including overnights and weekends.
· Possess excellent communication and organizational skills.
· Ability to function autonomously in stressful situations and make appropriate assessments in coordination with on-call physician.
· Must have the ability to utilize computer-supported collaborative work software, and have demonstrated proficiency with Microsoft Office Applications and Electronic Medical Record software.
· Knowledge of maintaining and executing confidential information using HIPPA standards.
· Must have a valid driver's license, reliable transportation with personal automobile liability insurance coverage at or above the levels mandated by the State of Vermont.
· Successful completion of a criminal history background check after hire.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Ability to maneuver office equipment such as: stapler, tape dispenser, copier machine, computer keyboard and mouse and other light office equipment as needed.
· Required to use hands to finger, handle, or feel; reach with hands and arms.
· Light to heavy physical requirements including: prolonged sitting, standing, walking, running, bending, physical support of others, lifting of items, and weight bearing in addition to sitting/standing in front of a computer.
· Occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
· Specific vision abilities required by this job include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
· Certain work environments might be noisy and loud due to machine equipment.
· Potential for exposure to natural elements as well as possible exposure to body fluids (i.e. urine or blood) through physical contact with individuals.
· Ability to drive and sit for extended periods of time.
· Ability to give regular communications in person, writing, by email and by phone.
· Ability to travel independently in the daytime and evening to destinations.
· Ability to access all work sites of the Agency.
· The duties of this position are performed in a variety of locations, including professional office, hospital and community environment.
· Occasionally outdoors in the weather conditions prevalent at the time.
· Travel is required to perform work responsibilities and to attend meetings, seminars or other work-related obligations.
· Employee may be in contact with individuals and families in crisis, ill, using substances and/or not attentive to personal hygiene, health and safety for themselves.
· Employee may experience a number of unpleasant sensory demands associated with client's use of alcohol and/or drugs.
· While the agency places considerable emphasis on health and safety, a risk-free environment cannot be guaranteed.
· The level of risk varies based on level of client contact.
· May require occasional after-hours work.