The information set forth is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
A Lead Coordinator (QDDP) is a liaison between the Director, Managers, Administrative Coordinator, and staff to ensure compliance measures are accurate and complete. A Lead Coordinator assists teams to prepare for ISAs, complete necessary regulatory compliance documentation, and train/maintain job specific skills. A Lead Coordinator can assist with supervision and support for staff. A Lead Coordinator can provide brief periods of in person work (although the Lead maintains a caseload of only 1 person) to facilitate health and wellness checks/services for people receiving supports. This posting is open to internal applicants only.
· Assists staff crisis response as necessary.
· Assures that the interests and preferences of the individuals are honored and respected in the Individual Support Agreement (ISA).
· Documents contacts, visits, concerns, etc. in record.
· Ensures ISA's for individuals who are receiving services are complete.
· Assists teams in order to meet deadlines effectively.
· Completes Children's Personal Care Services evaluations as assigned.
· Assists Service Coordinators in development of funding proposals for existing and new individuals assigned.
· Facilitates the team process, as requested by Coordinators/Managers, so all appropriate parties are communicating effectively.
· Assists staff to meet productivity requirements as defined by Managers.
· Follows Reporting Requirements for Abuse, Neglect, and Exploitation as per State and Agency regulations and policies.
· Responsible for understanding, training, and ensuring all Federal and State guidelines are followed (i.e. Health and Wellness, Behavior Support, Critical Incident Report (CIR), ISA Guidelines, Home Safety Guidelines) as relevant.
· Ensures staff complete event reports and CIRs accurately and within the required timeline.
· Participates in meetings, trainings, in-services and supervision as scheduled.
· Maintains safe, professional program areas and reports any unsafe conditions immediately to supervisor.
· Maintains flexibility to work with a variety of individuals as needed due to potential staff shortages, emergencies, etc.
· Trains on relevant topics, per Director request.
· Staff must remain compliant with mandated training requirements.
· The lead instills a sense of calm, guiding staff in a strength-based manner, always focusing on what is best practice (leads coach staff into feeling more competent, skilled, and independent-not less so).
Qualifications and Competencies:
· Bachelor's degree in related field preferred; equivalent experience may be considered.
· Eligible for Qualified Developmental Disabilities Professional (QDDP) status.
· Previous experience in developmental disabilities preferred.
· Proficiency with computers, iPads and other related technologies and experience entering data into electronic medical records (EMR) program.
· Ability to work with others in a positive, responsible manner.
· Strong writing and organizational skills in order to receive and convey information in efficient and effective manner.
· Ability to maintain confidentiality.
· Flexibility, dependability, and ability to work independently.
· Commitment to community inclusion and individual choice.
· Able to flex schedule as needed.
· Must have a valid driver's license, reliable transportation with personal automobile liability insurance coverage at or above the levels mandated by the State of Vermont.
· *Successful completion of a criminal history background check after hire.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Determine which physically demands listed below best fit this role:
· Ability to maneuver office equipment such as: stapler, tape dispenser, copier machine, computer keyboard and mouse and other light office equipment as needed.
· Required to use hands to finger, handle, or feel; reach with hands and arms.
· Light to heavy physical requirements including: prolonged sitting, standing, walking, running, bending, physical support of others, lifting of items, and weight bearing in addition to sitting/standing in front of a computer.
· Occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
· Specific vision abilities required by this job include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
· Certain work environments might be noisy and loud due to machine equipment.
· Potential for exposure to natural elements as well as possible exposure to body fluids (i.e. urine or blood) through physical contact with individuals.
· Ability to drive and sit for extended periods of time.
· Ability to give regular communications in person, writing, by email and by phone.
· Ability to travel independently in the daytime and evening to destinations.
· Ability to access all work sites of the Agency.
· The duties of this position are performed in a variety of locations, including professional office, hospital and community environment.
· Occasionally outdoors in the weather conditions prevalent at the time.
· Travel is required to perform work responsibilities and to attend meetings, seminars or other work-related obligations.
· Transportation will need to be provided to clients who require determined level of services.
· Employee may be in contact with individuals and families in crisis, ill, using substances and/or not attentive to personal hygiene, health and safety for themselves.
· Employee may experience a number of unpleasant sensory demands associated with client's use of alcohol and/or drugs.
· While the agency places considerable emphasis on health and safety, a risk-free environment cannot be guaranteed.
· The level of risk varies based on level of client contact.
· May require occasional after-hours work.
The job description doesn't constitute a contract of employment and that the company may exercise its employment-at-will rights at any time.
*All offers of employment at Community Care Network are contingent upon clear results of a thorough background check.